Willow Creek Winery FAQ

Q: Are children allowed at Willow Creek Winery?

A: Please understand that we are a working farm and winery catering to adults. We welcome well-behaved children, but they too must purchase a full meal and non-alcoholic drinks when taking up a seat/space. No outside food or beverages are allowed. Children must be supervised at all times by a legal guardian/adult. Children must not touch the vines or play on our chairs or machinery, which can be dangerous or cause damage at our working farm and winery.

Q: I have a celebratory group (i.e. bridal shower, baby shower, birthday, anniversary, bachelorette etc.) how should I book?

A: Dining reservations for up to 8 guests are for 1.5 hours. If you are planning a party, you should consider our small event packages and please realize there is an additional fee for larger groups as they take more of the staff’s and winery’s resources and that there is an additional charge for additional seating time.

Q: How do I make a reservation for Fire Pit Friday?

A: If you wish to dine with us, please make a dining reservation on our website. On weekends and high season May through October, we are often sold out so please make reservations ahead of time. Seating around the fire pits is first-come, first-served.

Q:  Do I need a reservation?

A: Yes! We usually book out on weekends and daily in high season May through October. We also have limited first-come-first-served seating in our outdoor bar area, but if you want to be guaranteed a table, we strongly encourage you to make a reservation on our website.

Q: Does Willow Creek do Weddings? Large wine-paired dining events?

A: Yes, we host many large events! Click here to visit our event inquiry form. Please fill out all info and submit. Please send any further inquiries to events@willowcreekwinerycapemay.com.

Q: Do you accept walk-ins?

A: We do accept walk-ins when possible. You are also invited to enjoy the outdoor bar area (It has first come first serve seating.) or take in the beauty of the vines and savor wine and food in the additional seating on the grass. 

Q: How long do I have my table for my dining reservation?

A: Our dining reservations are for 1.5 hours. We ask that you respect other diners who all want to experience the lovely surroundings of Willow Creek Winery. You are welcome to linger with your wine in the rockers or additional seating.

Q: But what if my group wants to stay longer than 1.5 hours?

A: Your group is welcome to book a group tasting (30-45 min) before dining.  If booked this way the table is secured for 2 hours.  Your group also has the option of reserving the semi-private areas starting at $500 which comes with an additional time for enjoyment.

Q: I’d like to stay longer than 1.5 hours. Should I just make two consecutive reservations i.e.: One for 12pm-1:30pm and one for 1:30pm to 3pm?

A: No, do not do that. If we see two consecutive reservations for the same party, our staff will remove the second one. Our reservations are for 1.5 hours to be fair to all our diners. Your group is welcome to book a group tasting before dining.  If booked this way the table is secured longer. Your group also has the option of reserving a semi-private area starting at $500 which comes with an additional time.

Q:  I noticed that when I made my reservation, your booking engine asked for my credit card information.  Will my card be charged?

A: No. Our reservation policy is if you do not show up for your reservation or you cancel within 3 hours of your reservation, you will be charged a $10 per person cancellation fee. If you arrive on time for the reservation or provide more than 3 hours’ notice of your cancellation, your card will not be charged. Cancellation via email is preferred.

Q:  I have a party of 12, but the website only lets me reserve for 8.  What should I do?

A:  Please make your reservation for 8 guests online and email us at info@willowcreekwinerycapemay.com with your booking number and we will increase the size of your party. Your credit card will not be charged unless you fail to cancel at least three hours in advance of your reservation. Please note there is a large party fee for groups of 15 or more because parties this size require more resources from our kitchen and staff. This is still a 90-minute reservation. Celebratory events need to book a longer time at an upgraded price. Please request our small-events catering package to view this information. 

Q: I have a party of 16.  Should I just make 2 reservations for 8 people?

A: NO! Please do not do this as we want to give you the best experience possible and our kitchen and staff need to be prepared for your large party. These extra reservations will be canceled.

Q: Do you allow dogs?

A: Please understand that our guests’ comfort comes first. Please do not bring your pet at a busy time as they might get upset, bark, growl, or make our other guests uncomfortable. We welcome smaller well-behaved leashed pets in our patio area when it is quieter, but they cannot impact the traffic flow of other guests or servers. Please make sure you tag us in your pics so we can feature your pups on social media! 

Q:  It’s going to rain.  Do you have covered seating outdoors?

A: Yes. We have a tent, covered porches, and a covered outdoor bar.  We also have seating in our 12,000 square foot tasting room with high ceilings and excellent ventilation.

Q: What is your Cash Discount Program?

A: We have recently implemented a Cash Discount Program. We offer savings at the point of sale when you pay cash. Prices listed on our menu and advertisements reflect our cash price. Our regular price includes a 4% non-cash adjustment. The purpose of the non-cash adjustment is to incentivizes customers to pay with cash. This is an in-kind incentive in compliance with Section 2A of the Durbin Amendment, a provision of United States Federal Law 15USC and 169 O-2. We further provide a cash discount from the regular price in accordance with Section 4C4 of the same document.

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